New branch opening - St.Jerome

After Montreal and St-John (New Brunswick), Atelka’s third successful installment provides new jobs in St-Jerome, Quebec.

November 3, 2006 (Montreal, QC) — Atelka is pleased to announce that the opening of its call center in St-Jerome will bring about 100 new jobs to the people of the area. “There will be employment for people who want to work full-time as well as for those who would rather work only a few hours per week,” indicates Dominique Trudel, vice-president of Sales and marketing.

This initiative stems from a mandate awarded by a large Quebec company from the multimedia industries.

Atelka is a state-of-the-art call center, fully equipped and staffed by professionally trained agents. “Our expansion can be attributed to our ability to listen to our clients and to react accordingly,” explains Georges Karam, Atelka’s CEO. “We advocate a partner relationship with our customers so that they, together with our products and services, keep on moving forward.”

About Atelka Inc.
A Canadian corporation created by skilled entrepreneurs from both the IT and telecommunications world, the company has been penetrating numerous market segments. These rewarding results have been achieved by offering customized products and services that include: inbound and outbound practice, campaign management, hosted Internet services and resource outsourcing. Today, its staff numbers over 700 employees.

Powered by Aheeva CCS (Contact Center Suite) from Aheeva Technologies, Atelka is revolutionizing how contact centers can take advantage of unified technology to increase the effectiveness of customer interaction and reduce capital and operational costs.

About Aheeva Technologies
Aheeva, founded in 2000, is a Canadian developer, provider and specialist in contact center solutions. It uses open source technology to develop a solution with inbound capabilities, predictive dialer and quality monitoring tools to implement in its own contact center, Atelka. Aheeva continues to provide efficient and cost-effective business communication solutions that compete in quality with those of larger international solutions providers. Aheeva now attracts international attention. Working with partners and resellers in the United States, Canada, Mexico and the Caribbean, South America, Africa, Europe, Australia, South East Asia and India, Aheeva’s business communication solutions are reaching a growing number of clients around the world.

For more information, please contact:

Dominique Trudel
www.atelka.com
(514) 448-4905, ext. 2212
(877) 448-4905, ext. 2212