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BUSINESS SOLUTIONS

Atelka is a Canadian leader in specialized and custom business process outsourcing services.

Atelka in numbers

We tailor our business solutions to your needs and offer services for the full customer lifecycle, including customer care, technical support, retention, acquisition and back office.

We provide BILINGUAL services in ENGLISH and FRENCH and we have capabilities for other languages such as Spanish, Flemish, Dutch, German, Italian, Portuguese and Mandarin.

We use every existing customer contact platform:

  • Calls (inbound and outbound)
  • Chat
  • Email
  • Web
  • Mobile
  • Social media
  • Omni-channel
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