Inbound Practice
Outbound PracticeOutbound Practice
Atelka provides seasonal or annual outbound teleservices for clients who want to generate sales leads. We represent you professionally on the telephone, help you meet your marketing objectives, and provide the marketing information you need to plan, make decisions and succeed.
Our formula for success begins with a thorough understanding of your business and your goals. Atelka’s experienced management team will consult with you on your unique requirements and expected results, from agent recruiting to training.
Atelka offers:
Our formula for success begins with a thorough understanding of your business and your goals. Atelka’s experienced management team will consult with you on your unique requirements and expected results, from agent recruiting to training.
Atelka offers:
- Business-to-consumer and business-to-business outbound telephone sales
- Customized methods to measure productivity levels for specific sales programs
- Agents with extensive product, up-selling and cross-selling training to ensure that customers receive the most up-to-date information on your products and services
- Digitally recorded calls to protect consumers
Cold calling
Cold call prospecting to well-targeted lists is one of Atelka’s core competencies. Do you need fast results to leverage a field sales group? Atelka can help you.
- Quickly identify opportunities worthy of a salesperson’s attention
- Avoid losing uncontested sales to the competition
- Acquire key competitive information
- Understand prospect’s decision criteria and hot buttons
Inquiry and follow up
Atelka personnel will answer your toll-free number, provide Web inquiry capture systems and receive inquiries from all sources, including trade shows, direct mail, advertisements and Web hits. We will also schedule appropriate follow-up activities.
Profiling
Once we have helped you create a list of your best sales prospects, we build a comprehensive map of each account, identifying areas of need, profiling the decision-making process, and interviewing key decision-makers to uncover expressed needs and internal agendas. We then provide you with a map of the organization, allowing you to create and execute your plan of attack.
Among the types of programs Atelka can develop, manage and deliver are the following:
Among the types of programs Atelka can develop, manage and deliver are the following:
- Loyalty programs
- Customer retention and membership renewal efforts
- Collection efforts
- Fund raising drives