Georges Karam, CEO, co-founded Atelka and Aheeva in 2003.

Mr. Karam is a notorious leader with over 15 years of experience in every aspect related to the start-up, stabilization and growth of Atelka. Under Mr. Karam’s direction, Atelka had experienced continued success and now has several offices spread over three continents. Prior to launching Atelka and co-founding Aheeva Technology Inc., Mr. Karam held positions in the information technology sector where he specialized in computer telephony.

Mr. Karam holds a Bachelor of Computer Sciences from l'Université du Québec à Montréal (UQAM) and a Masters of Business Administration from HEC Montréal.

Elizabeth Tropea joined Atelka in 2011 as Senior Vice President, Operations.

Ms. Tropea is a Sr. level executive that has accumulated over 25 years of experience in the contact center and telecommunications industries. She is responsible for the business operations, streamlining, cost-reduction, client interaction, production, team-building and supervision and best practice sharing within Atelka. Prior to joining Atelka, Elizabeth held major decision-making positions within top Canadian telecommunication leaders.

Ms. Tropea holds a bachelors degree in arts with a Major in Economics et French from Carleton University and was also successfully part of different seminars at the Harvard University and Queens University.

Gilles Fagnan joined Atelka in 2005 as Vice President of Finance and Administration.

Mr. Fagnan is a rigorous financial expert with over 30 years of experience in his profession. He is responsible for directing the financial, treasury, accounting and administrative affairs of Atelka. Prior to joining Atelka, Gilles held high level executive positions in the contact center industry as well as in banking, international printing company and a major insurance provider.

Mr. Fagnan holds a Bachelor of Business Administration from l'Université du Québec à Montréal (UQAM), and is a Certified General Accountant (CGA). Mr. Fagnan is also a member of The Corporation of Chartered Administrators of Quebec (C.Adm.).

Elizabeth Tropea joined Atelka in 2011 as Senior Vice President, Operations.

Ms. Tropea is a Sr. level executive that has accumulated over 25 years of experience in the contact center and telecommunications industries. She is responsible for the business operations, streamlining, cost-reduction, client interaction, production, team-building and supervision and best practice sharing within Atelka. Prior to joining Atelka, Elizabeth held major decision-making positions within top Canadian telecommunication leaders.

Ms. Tropea holds a bachelors degree in arts with a Major in Economics et French from Carleton University and was also successfully part of different seminars at the Harvard University and Queens University.

Claude Voisine joined Atelka in July 2009 as Vice President Account Management/Operations and currently holds the position of Vice President Shared Services.

Mr. Voisine is a polyvalent vice president with over 20 years of experience in the Telecom industry and is responsible for human resources, recruitment, workforce management and processes within Atelka. He also brings expertise in channel management, sales, marketing and performance management. Prior to joining Atelka, Claude held several General Management positions in the telecommunications and contact center industries.

Mr Voisine holds a bachelors degree in business administration from the Université du Québec à Montréal (UQAM).

Stéphane Desormeaux joined Atelka in 2008 as Vice President Operations/Account Management and currently holds the position of Vice President Account Management.

Mr. Desormeaux is a proficient leader with over 15 years of experience in the telecom and call center industry and is in charge of the client facing Account Management department as well as developing , maintaining and growing successful client relationships. Prior to joining Atelka, Stephane held various management positions in the contact center and banking industries where he managed sales, credit departments, outsourcing strategies and call center performance.

Mr. Desormeaux is completing an Executive MBA at University of Québec in Montréal and was also successfully part of different seminars at the Harvard Law School of Cambridge USA and York University of Toronto.

Godfrey Jesudian joined Atelka in 2006 as Vice President Business Development.

Mr. Jesudian is a well respected and seasoned business professional with over 25 years of experience and is responsible for sales development and client relations of Atelka embedded account base and new partner opportunities. Mr. Jesudian is also familiar with all aspects of customer services, strategic alliances, operations and procurement management. Prior to joining Atelka, Godfrey held various management positions in the industry and developed an extensive knowledge of the customer contact center industry and more specifically, its relevant technology and infrastructure, operations and financial indicators.

Mr. Jesudian holds a bachelor degree in Industrial Engineering from the Ryerson University (formerly Ryerson Polytechnical Institute).

John Brennan joined Atelka in 2011 as Vice President Business Development.

Mr. Brennan is a multidisciplinary specialist with over 15 years of contact centre experience and is responsible for business and sales development, identifying, qualifying and closing new business through relationship building. Prior to joining Atelka, John Brennan has acquired important experience in new business development, operations, start-ups and builds, workforce management, reporting, technology (Telco and data) and organizational reviews.

Mr. Brennan holds a degree in Business Administration from Eastern College.

Martin Guillette joined Atelka in April 2011 as Senior Director, IT and Security.

Mr. Guillette has over 20 years of experience in the information technology sector. He is responsible for the implementation, support and security of all technology systems at Atelka. Martin developed a strong expertise in IT service and support as well as project delivery.

Martin held both management and technical positions in IT services businesses deserving all sizes of companies from the aviation and banking to call center fields.